Charlie Lee, founder and global CEO of True Balance
With about 10 million users across the nation, and an additional few lakh gained during the Covid-19 lockdown, digital payments app True Balance says it aims to solve the access to credit issue many Indians face. Launched in 2014, the app is operated by Gurugram-based Balancehero India Pvt Ltd. Its major focus has been on rural consumers and migrant workers. Edited excerpts from an interview with founder and CEO of the Softbank-funded company: