Round Rock,: Staying Safe At The Library

Press release from City of Round Rock:

February 28, 2021

A special message from the library director

The Round Rock Public Library welcomes visitors from 10 a.m. to 5 p.m. Monday through Saturday, and is closed on Sundays. There is limited seating, floor decals on the ground to designate where people should stand while in line, and Plexiglass shields at service desks and check-out. Please be courteous and mindful of others and practice proper social distancing by allowing at least 6 feet of space between each person. We are encouraging patrons to spend 30 minutes or less at the library.

Among other service changes are:

• Face coverings are required for visitors by city ordinance.
• Monitored and metered visitor access.
• Currently, the public computers are unavailable.
• Mobile printing is available.
• Study rooms, Meeting rooms, Literacy room and Computer classroom are closed.
• The Family Place play area closed.
• Book donations are not accepted.
• Interlibrary loan service is available. (Expect longer than usual processing and transit times, and potentially shorter than usual loan times.)
• Courtesy phone is unavailable.
• Texshare card program resumed August 17, 2020.

Virtual programming will continue with no in-person programming.

The Library’s curbside pickup service, located in the Sheppard Street parking lot, is available from 9 a.m. to 10 a.m. Monday through Saturday. Here’s how it works:

1. Library will notify patrons by text or email that their holds (up to 5 items) are available to pick up.
2. Patrons will have 7 days from receiving the notification to use curbside to pick-up items.
3. Use the link found in your email or text notification to schedule your day to pick-up. This form can be filled out anytime up to 9 a.m. the morning of pick up.
4. Enter the Sheppard Street parking lot and pull up to a staff member. Remain in the vehicle, put on your mask, and roll down the passenger-side window to tell staff members your full name.
5. Items will already be checked out. Staff will retrieve items and take them to your vehicle.
6. Returns must be made at the outside book drop at the opposite side of the building. No exceptions.

Printing Options

Currently, public computers are not available. However, wireless printing is available. To claim submitted print jobs, please come to the second-floor print station to print out.

Printing Guidelines

• • You may print out a maximum of 25 black and white pages that are one-sided and standard size only (8.5″x11″).
  • We are not able to print password-protected documents or documents requiring logins into accounts.

Any questions, please contact us at 512-218-7000.

Library FAQs

What happens if I don’t wear a face covering when required by City ordinance?

If a library employee notices or is informed of a customer who is not wearing a face covering, they will proactively inform the customer that for everyone’s health and safety, face coverings are mandatory for all customers and employees in the library. They will also offer to provide a mask if needed.

If customers refuse to follow the City of Round Rock’s face covering policy while in the library, they will be refused service and could also lose library privileges for at least the time that the City’s mandatory face covering ordinance is in effect.

If the customer continues to not wear their face covering, the library employee will report the incident so it can be reviewed. The library leadership team will investigate the incident and take the necessary action regarding the customer’s library privileges for future visits.

Can you get COVID-19 from books, DVDs or other library materials?

RRPL has taken the next step forward to return to our pre-COVID service model. Effective, February 22, the Library discontinued the quarantine process for returned library materials. Materials returned to the library will be checked-in and returned to the collection without quarantine.

Library customers who are exhibiting COVID symptoms are encouraged to keep items at home. No overdue fines are accruing at this time.

In a recent update, the CDC noted that the virus spreads easily between people, but it does not spread easily from touching surfaces. The CDC advises that the best way to protect yourself—and others—is to maintain a distance of six feet, wash your hands often, and wear a mask in public. Learn more here. If it makes you feel more comfortable, you can leave your borrowed library material untouched for at least 72 hours.

Are you accepting donations?

Sorry no, we cannot process donations at this time.

This press release was produced by the City of Round Rock. The views expressed are the author's own.